11. How to solve the problem that the upgraded camera cannot be turned on?
1. Please copy the entire decompressed update folder to the root directory of the SD card, the file cannot be renamed; (please contact customer service for the updated folder)
2. Then install the SD into the camera, and then power on the camera;
3. After waiting for 2 minutes for the camera to rotate and self-check, press the reset button to reset the camera to complete the upgrade process.
1. Please ensure that the camera cannot be powered off during the upgrade process
2. If the upgrade fails, the camera will automatically restart, no need to unplug the power supply
3. If there is an unexpected power failure during the upgrade process, please contact customer service with email: firstname.lastname@example.org
(If you encounter other problems during the camera upgrade process, or the camera cannot be upgraded normally, please contact customer service via email in time:email@example.com)