Sricctv Platform Privacy Information Protection Policy

Version of this Privacy Information Protection Policy: 2021V2.0

Shenzhen Sricctv Technology Co., Ltd (hereinafter referred to as “We”, registered address: 4th Floor, Building 40, 5th Industrial Park of Huaide Cuigang, Fuyong Street, Bao'an District, Shenzhen City)


We respect and protect the personal privacy and information security of all users (hereinafter referred to as “you”) who use Srihome, ifhome or other applications developed or operated by us. In view of this, we has formulated this “Sricctv Personal Information Protection Policy” (hereinafter referred to as “this policy”) to confirm the related personal information with you about the collection, storage, use, disclosure and protection of your information during the use of Srihome, Sricam or ifhome services.

This policy applies to all products and services provided by our platform. If our products or services do not have an independent privacy policy, the products or services are also applicable to this policy; the privacy information protection policy is the content covered, and the content of this policy shall prevail.

Before using our products or services, please read carefully and thoroughly understand this policy, and start using it after confirming your full understanding and consent. If you/your guardian disagree with any content of this policy, you should stop using it immediately. If you have any questions, comments or suggestions on the content of this policy, you can get in touch with us through our various contact methods.

Part One : Definition

1. Personal information: Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person alone or in combination with other information.

2. Sensitive information: Including ID number, personal biometric information, bank or other fund account numbers, property information, whereabouts, transaction information, and personal information( children under the age of 14 are included). Our APP only obtains the location information of the mobile phone during use, but does not store, upload, or send the user's movement track.

3. Deletion of personal information: The act of deleting personal information only in the system involved in the realization of daily business functions, so that it can be kept in a state where it cannot be retrieved or accessed.

4. Our platform: Based on the Internet, we use our website and applications to carry out various forms of my content dissemination, information network dissemination, Internet video services, etc. (Including new service forms arising from future technological development) to provide you with services. Current related applications include Srihome, Sricam and ifhome.

5. Developer: Shenzhen Sricctv Technology Co., Ltd


Part Two : Privacy Policy

I : How we collect and use your personal information

II : How do we protect the security of your personal information

III : How to contact us


I : How we collect and use your personal information

Due to the wide variety of products and services provided to you, we will collect and use your personal information according to the scope of specific products/services and different functions, following the principles of lawfulness, fairness and necessity. You understand and unify.Based on the purpose of continuously improving products and services, we will withdraw from the optimization function from time to time, and may increase or change the scope, purpose and method of collecting and using personal information. In this regard, we will explain to you separately through the notification method of changing this policy, pop-up window or station letter, and provide you with the option of agreeing or not.

Below we will inform you one by one the types of necessary personal information required by each function, and provide you with the authorization required when you use specific function scenarios.

1 Provide you with audio and video browsing, playback functions, and mobile push functions.

(1) In order to ensure the realization of the above functions and fulfill the security obligations of network system operation, we will collect your necessary information (device model, social bar MAC address, operating system version, unique mobile device identification code (IMEI, Android ID, IDFA, SUM) Card IMSI information), assign a unique identifier to you, and push messages based on this identifier.

(2) Camera/camera permission: By accessing your camera, you can use the camera to scan the QR code

(3) Microphone permission: You can interact with our products with audio through two-way voice

2 Help you register and maintain a platform account, the platform will store your email address, WeChat account, and Facebook account

1 Basic account creation

(1) E-mail account creation: When registering a platform account, you need to provide it so that you can retrieve your password if you forget it. The platform will record the email account, but will not distribute, share, or disclose the account to others.

(2) Connected login through a third-party platform: It is convenient for you to log in, and the platform does not distribute, share, or disclose the account to others.

2 Account password retrieval function

This function only needs to provide the email account used during registration and the verification code received in your email to reset the account password.

3 Help you use more advanced methods to configure the product network and use location permissions

Our products provide a way to scan the QR code to configure the network. We need to get your location information to get the WiFi information of your mobile phone to configure our products and connect to your WiFi router. The location information and WiFi information we obtain will not be distributed over the network.

4 Provide other services for you to call permissions

(1) Phone permission: In order to avoid interrupting the audio and video processing during your use, so that we can detect the status of your call. We need you to authorize us to call the status of the phone.

(2) Notification authority:If you need to obtain whether the product has dynamic information, we may use the notification authority to push real-time information.

(3) Album and storage permission: When you need to capture, record, and download videos, you need to enable the album permissions to obtain and store videos and pictures later.

5 In order to ensure that Huawei mobile phones, Xiaomi mobile phone users can receive notification messages accurately. APK integrates com.xiaomi.mipusn (Xiaomi, Xiaomi push), com.huawei.hms (Huawei, Huawei push), com.aliyun.ams (Alibaba Cloud Push Service), SDK, in order to satisfy users can use WeChat to log in, use Tencent's

6 Account cancellation

1 Cancellation method: After logging into the app, click on the menu at the top left corner, click on Account Security, and select Cancel Account.

2 Effective time: The cancellation is effective immediately.

3 Processing method: Delete the personal account information stored in local and server, including account number, password, and all device information and personal information associated with the account.

II :How do we protect your personal information

In order to protect your information security, we strive to adopt a variety of reasonable physical, electronic and management security measures in accordance with industry standards to protect your information from disclosure, damage or loss. In order to ensure the security of your personal information, we promise to make reasonable commercial and technical efforts to achieve the security level of access or higher.

(1) Technical safety protection

We will take technical security measures including but not limited to SSL, encrypted information storage, data center access control. We will use encryption to make personal information more secure; Use trusted protection mechanisms to protect personal information from malicious attacks.

(2) Guarantee of safety tips

We have the industry's advanced data security management system, from the establishment of design, system design, personnel management, product technology to enhance the security of the entire system.

(3) Personnel safety management

We take strict management of employees who may have access to your information, including but not limited to the control mechanism of assigning different access rights according to different positions, signing confidentiality agreements, recording and mastering the operation in real time, etc.

III : How to contact us

You can contact us through the following ways, we will reply to your request within 7 working days

Our address: 4th Floor, Building 40, 5th Industrial Park of Huaide Cuigang, Fuyong Street, Bao'an District, Shenzhen City

Contact: [Sricctv Customer Service Department]

Phone number: +86-0755-29360806



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